Privacy Policy

Last Updated: March 2026

Car Rental Ranchi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi and car rental services in Ranchi, Jharkhand.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and pickup/drop locations when you book a taxi.
• Booking Information: Trip details, date, time, vehicle preferences, and payment method.
• Communication Data: WhatsApp messages, phone calls, and emails related to your bookings.
• Device Information: Browser type, IP address, and device information when visiting our website.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your taxi bookings
• Communicate with you about your reservations
• Send booking confirmations and driver details
• Provide customer support and respond to inquiries
• Improve our services and website experience
• Send promotional offers (only with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• With Drivers: Necessary trip details to complete your booking (pickup location, name, phone number).
• Legal Requirements: When required by law or to protect our legal rights.
• Business Operations: With service providers who assist in operating our business (e.g., payment processors).

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically for a period of 2 years after your last transaction, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of promotional communications

7. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps). We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.